“The economy now relies on IAM.” IAM tools COVID-caused disruption has surfaced weaknesses in many organizations’ IAM architecture and greatly accelerated IAM evolution, according to Gartner’s latest 2021 Planning Guide for IAM report. “With digital transformation accelerating, identity has become the cornerstone of customer acquisition, management, and retention,” he says. More businesses have moved toward remote users and have also given users outside the organization greater access to their internal systems. “Identity has become more important since COVID has made physical boundaries irrelevant,” says Andras Cser, VP and IAM analyst with Forrester Research. That includes onboarding users and systems, permission authorizations, and the offboarding of users and devices in a timely manner.
Thus, the overarching goal of identity management is to grant access to the enterprise assets that users and devices have rights to in a given context. Once that digital identity has been established, it must be maintained, modified, and monitored throughout each user’s or device’s access lifecycle. The core objective of IAM systems is one digital identity per individual or item.
Users include customers, partners, and employees devices include computers, smartphones, routers, servers, controllers and sensors. Identity and access management (IAM) is a set of processes, policies, and tools for defining and managing the roles and access privileges of individual network entities (users and devices) to a variety of cloud and on-premises applications.
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